Wine and Tours by Enocuriosi Travel Agency & Tour Operator in Siena - Tuscany
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CANCELLATION

CANCELLATIONS AND / OR CHANGES

 

If the customer decides to cancel and / or change your booking, notification must be sent by post or fax to WINE AND TOURS by Asylia Alfa Srl not less than 48 hours before the date of arrival, indicating your name, destination chosen for booking and travel dates.
 
The cancellation or change of reservation will be charged with a fixed amount of € 30.00. This amount will be added to the penalty imposed by the service providers which will be verified by the WINE AND TOURS for the customer.
 

 

DEPOSIT & CANCELLATION  

 

Individual
 
Request confirmation equal to 50 % of the book value of the product
 
Cancellations made at least 1 month prior to arrival: No penalty
 
• Cancellations made between 30 and 7 days before arrival date: 10 % deposit

• Cancellations made 7 days to 48 hours before arrival date: 25 % deposit

• Cancellations made ‚Äč‚Äčless than 48 hours before arrival date: 100% of deposit
 

Groups (10 people)
 
Request confirmation equal to 50 % of the book value of the product
 
• Cancellations made at least 2 months prior to arrival: No penalty
 
• Cancellations made between 2 and 1 month before the date of arrival: 30 % deposit
 
• Cancellations made less than 1 month before the date of arrival: 100 % of deposit